Dôležité informácie k Brexitu a fungovaniu našich služieb. AKTUALIZOVANÉ 12.4.2019

Customer service (Mon - Fri: 9am - 5.30pm): +44 (0) 845 468 4197

Facebook Twitter

Zvolte si jazyk

English Slovensky Cesky

Next departure from GB to CZE and SVK: Tuesday - 27.08.2019,

More shipment dates

deadline: 22.08.2019, 08:30:00 - Thursday, collection: Friday 23.08.2019 to Monday 26.08.2019, delivery: from 30.08.2019 - Friday

Order

My account

5 ways to pay
Our Partner - Toptrans
How to pack properly

How to make a payment

We provide four standard methods to pay for our services.

Please be advised that for all methods of payment the transport fee must be fully paid PRIOR to the actual delivery of the shipment. Of course, this does not apply to cash on delivery shipments where the transport fee is to be paid directly to the driver.

We reserve the right to not deliver the shipment as long as payment is not made in full pursuant to the preceding section.

In the event that delivery is delayed due to late payment of the transport fee, the shipment will be delivered on the next working day after the day when the payment is made in full (this applies only from the UK to the Czech Republic or Slovakia).

1. Payment in cash upon shipment.

The customer pays the shipping fee directly to the driver upon consigning the shipment.

This applies only for the payment of transport fees on shipments from the UK to the Czech Republic or Slovakia. It is not possible in the other direction, and the driver will accept no money from you.

2. Cash payment on delivery.

The customer pays the shipping fee directly to the driver upon receipt of the shipment. Only the national currency of the delivery country is accepted (Czech koruna in the Czech Republic, euros in Slovakia and pounds sterling in the UK). No other currencies are accepted!

Beginning 1 January 2012, we do charge a 3 GBP fee for cash on delivery in the Czech Republic and Slovakia.

For transport from the UK to the Czech Republic, the transport fee will be calculated in Czech koruna according to the ECB (European Central Bank) exchange rate valid for the day prior to the pick-up of the shipment from the sender. This rate will be increased by 6.5% to cover exchange rate differences and the transfer of funds back to the UK.

For transport from the UK to Slovakia, the transport fee will be calculated in EURO according to the ECB (European Central Bank) exchange rate valid for the day prior to the pick-up of the shipment from the sender. This rate will be increased by 6.5% to cover exchange rate differences and the transfer of funds back to the UK.

3. Bank transfer to UK, CZE or SVK account.

Beginning 1 January 2012, it's possible to make the payment by bank transfer to CZK account denominated in Czech crowns and to SVK account denominated in EURO.

For transport from the UK to the Czech Republic, the transport fee will be calculated in Czech koruna according to the ECB (European Central Bank) exchange rate valid for the day prior to the pick-up of the shipment from the sender. This rate will be increased by 6.5% to cover exchange rate differences and the transfer of funds back to the UK.

For transport from the UK to Slovakia, the transport fee will be calculated in EURO according to the ECB (European Central Bank) exchange rate valid for the day prior to the pick-up of the shipment from the sender. This rate will be increased by 6.5% to cover exchange rate differences and the transfer of funds back to the UK.

For transport from the UK to the Czech Republic or Slovakia, the customers can obtain payment details by logging into their account on this website. The payment details will be usually available from following day after the shipment was collected and the customer will be notified by email.

4. PayPal.

For transport from the UK to the Czech Republic, the customer may make payment by logging in to their account on this website and clicking the PAY NOW button.