Unit 5, 1000 North Circular Road, NW2 7JP, London, UK
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Parcel delivery from UK to EU

Dolphi Transport

Parcel delivery from UK to EU

Shipment transport is suitable for:

For anyone who needs to transport a shipment quickly. We collect shipments from all over the UK every working day.


What we ship:

Cardboard boxes. Weight must not exceed 30kg, length must not exceed 175cm and box circumference + length must not exceed 300cm.
Formula: (height + width) *2 + length <= 300

The most common dimensions of boxes that meet the above limits: 60x60x60cm, 60x46x46cm, 52x52x51cm, 41x41x41cm, etc.

List of items we do not ship, and items which are not insured during transport.


How we transport shipments:

We transport shipments in cooperation with DPD. On the day you choose in the order, a DPD courier will arrive for your shipment between 8am and 6pm. In London, we also collect shipments over the weekend with our own drivers.
If the shipment is picked up by a DPD driver, We transport shipments in cooperation with DPD. On the day you choose in the order, a DPD courier will arrive for your shipment between 8am and 6pm. You will receive a specification of the time (1 hour time slot for collection) by e-mail and SMS in the morning on the day of collection. The emails will include a link to follow the courier and his progress - how he is approaching you and how many stops he has before he arrives.
If the shipment is collected by a DPD driver, it must have an address label that you can download from your account. Please note that it is important to be able to print an address label, so access to the printer is essential. The DPD courier will not accept the shipment without the address label affixed. If you do not own a printer, we can post you an address label for a fee. If you bring the shipment to our warehouse, you do not need the printer, we will affix the address label on the shipment here.

The shipment takes 4-7 working days (depending on the destination) and the shipment is delivered again by DPD courier. On the day of delivery, the recipient will receive an SMS with a one-hour delivery time slot.

The customs clearance of the shipment will take place immediately upon entry into the EU (France or the Netherlands depending on the destination) and if a customs debt is assessed on the shipment, you can pay for it by credit card through the payment gateway. The shipment continues to its destination only after payment of the customs debt (if it was assessed), so if payment is not made on the same day as the email is sent to you, the shipment may not be delivered within the specified time frame. Please also note that due to the fact that the customs debt is paid upon entry into the EU, if the consignee of the consignment is a VAT registered business from a country other than France or the Netherlands, it will not be able to claim the VAT paid in its VAT return.it must be provided with an address label, which we will send to you by email. Please note that it is important to be able to print the address label, so access to the printer is essential. Without the address label affixed, the DPD courier will not accept the shipment. If the shipment is picked up by our driver, you do not need the printer, we will affix the address label to the shipment in our warehouse.

The shipment takes 3-4 working days and the shipment is delivered again by DPD courier. On the day of delivery, you will receive an SMS with a one-hour delivery time window.


What are shipping costs:

The price for the transport of the consignment depends on the number of boxes sent, not on the total weight. It doesn't matter if the box weighs 10kg or 30kg, the price will be the same. The price is not affected by the size of the box, provided that the dimensions do not exceed the above limits. If the weight of the box exceeds 30 kg, or the dimensions exceed the above limits, you may be charged a surcharge.

Price list - Parcel delivery from UK to EU.